Recap: App Week Santa Cruz

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The Event

App Week is a week-long event where Atlassians come to meet and work with our third-party app/integration developers. Each App Week has a different theme, but the main goal is to help developers ship their apps, or help improve their existing apps through the lens of usability, performance, security, etc. We (the Ecosystem Marketing and Developer Experience teams) host these events in different locations around the globe. Previous App Weeks have taken us to Amsterdam, Key Largo, Portland, Sydney, and more.

This year in February, we gathered at the Chaminade Resort and Spa which overlooks the Pacific Ocean from the foothills of the Santa Cruz mountains. The product teams from Jira Software Cloud, Jira Service Desk Cloud, Statuspage, and Opsgenie came to work with app developers and product partners that are building apps or integrations for IT teams.

The Results

41 developers from 18 companies came to build apps and integrations for the abovementioned products. Monday kicked off with a few presentations from the product teams and ended with a reception happy hour on the patio. Most of the week, though, is spent unconference style. We believe when you get smart, motivated people in a room together, they need very little direction. This proved true when Friday rolled around and our attendees demoed what they’d been working on all week.

Some highlights…

  • yasoon built an integration that allows you to schedule a meeting in Outlook directly in a Jira Service Desk ticket.
  • Obie added functionality to its Slack bot: you can create Jira Service Desk tickets directly in Slack, the information will be synced between the ticket and the bot as the ticket gets updated, and others can subscribe to those updates and see them in context in a thread.
  • Zendesk came (a little bit of healthy coopetition, amirite?) and built two integrations for its agent’s view: one with Statuspage that allows agents to see service status as they are talking to customers, and one with Opsgenie that allows you to create, view, acknowledge, and close Opsgenie alerts.

The Next One

The next App Week will be held in Berlin, June 3-7, 2019. The theme is Cloud for the Enterprise, so if you are building a cloud app that enterprise companies would benefit from, make sure you apply to come! Space is limited and the deadline to apply is Friday, April 26.